Frequently Asked Questions

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Frequently Asked Questions

What happens if my internet connection drops?

How do I connect my exchange API keys securely?

Can I upgrade or downgrade my plan anytime?

Can I use WinBee on multiple exchanges simultaneously?

What trading strategies does WinBee support?

What makes WinBee different from other trading bots?

What is your refund and cancellation policy?

How do I get started with WinBee?

Do I need technical knowledge or trading experience?

What are the risks? Do you guarantee profits?

Which cryptocurrency exchanges do you support?

Is there a free trial? Do I need a credit card?

What pricing plans do you offer?

How accurate are the AI predictions?

What is WinBee and how does it work?

Trusted by 1,000+ Traders

Frequently Asked Questions

1What happens if my internet connection drops?WinBee runs on cloud servers 24/7. Your bots continue trading even if your device goes offline. No local installation needed.

What happens if my internet connection drops?

2How do I connect my exchange API keys securely?Create read/trade-only API keys (no withdrawal). WinBee encrypts keys with AES-256 and never stores withdrawal permissions.

How do I connect my exchange API keys securely?

3Can I upgrade or downgrade my plan anytime?Yes! Change your plan instantly from your dashboard. Upgrades take effect immediately; downgrades at next billing cycle.

Can I upgrade or downgrade my plan anytime?

4Can I use WinBee on multiple exchanges simultaneously?Yes! Connect Binance, KuCoin, and other supported exchanges. Run different strategies on each with unified dashboard monitoring.

Can I use WinBee on multiple exchanges simultaneously?

5What trading strategies does WinBee support?WinBee supports DCA (Dollar Cost Averaging), Grid trading, and AI-enhanced strategies with customizable parameters.

What trading strategies does WinBee support?

6What makes WinBee different from other trading bots?Unlike generic bots, WinBee uses real TensorFlow ML models with 73% accuracy, transparent performance tracking, and AI-powered trade filtering.

What makes WinBee different from other trading bots?

7What is your refund and cancellation policy?Cancel anytime with one click. Refunds available within 14 days if you're not satisfied. No long-term contracts or hidden fees.

What is your refund and cancellation policy?

8How do I get started with WinBee?Getting started takes just 5 minutes: Sign up → Connect exchange → Choose strategy → Start trading. Full setup guide included.

How do I get started with WinBee?

9Do I need technical knowledge or trading experience?No! WinBee is designed for beginners. Our AI handles the technical analysis - you just need 5 minutes to set up.

Do I need technical knowledge or trading experience?

10What are the risks? Do you guarantee profits?Cryptocurrency trading carries significant risks. WinBee does NOT guarantee profits - past AI accuracy does not ensure future returns.

What are the risks? Do you guarantee profits?

11Which cryptocurrency exchanges do you support?WinBee currently supports Binance and KuCoin, with plans to add Coinbase Pro, Kraken, and Bybit in 2026.

Which cryptocurrency exchanges do you support?

12Is there a free trial? Do I need a credit card?Yes! WinBee offers a 7-day free trial with full PRO features. No credit card required to start.

Is there a free trial? Do I need a credit card?

13What pricing plans do you offer?WinBee offers three plans: STARTER at $29/month, PRO at $99/month, and ELITE at $299/month, with a 7-day free trial on all plans.

What pricing plans do you offer?

14How accurate are the AI predictions?Our AI system achieves 73% prediction accuracy across multiple timeframes with real TensorFlow.js models, not backtested simulations.

How accurate are the AI predictions?

15What is WinBee and how does it work?WinBee is an AI-powered cryptocurrency trading platform that uses machine learning to predict market movements and automate trading strategies.

What is WinBee and how does it work?

Trusted by 1,000+ Traders