Privacy Policy
Last updated: January 5, 2026
At WinBee ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered cryptocurrency trading platform.
1. Information We Collect
Personal Information
When you register for an account, we may collect:
- Email address
- Name (optional)
- Password (encrypted)
- Payment information (processed by third-party providers)
Exchange API Data
When you connect your exchange accounts, we access:
- Read-only trading data (balances, positions, trade history)
- API keys (encrypted with AES-256)
Important: We NEVER request withdrawal permissions. Your API keys are configured for trading only, and your funds remain secure on your exchange.
Usage Data
We automatically collect:
- Device information (browser type, operating system)
- IP address
- Pages visited and features used
- Trading bot configurations and performance metrics
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our trading platform services
- Execute automated trading strategies on your behalf
- Generate AI predictions and analytics
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve our platform and develop new features
- Prevent fraud and ensure platform security
- Comply with legal obligations
3. Data Security
We implement industry-standard security measures:
- Encryption: All API keys are encrypted using AES-256 encryption
- SSL/TLS: All data transmission is encrypted via HTTPS
- Access Control: Strict access controls and authentication
- Infrastructure: Hosted on secure cloud infrastructure with regular audits
- No Withdrawal Access: API keys never have withdrawal permissions
4. Data Sharing
We do NOT sell your personal information. We may share data with:
- Payment Processors: PayPal, CoinPayments for subscription payments
- Analytics Providers: To improve our services (anonymized data)
- Legal Authorities: When required by law or to protect our rights
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Export your data
- Opt-out of marketing communications
- Disconnect exchange API connections at any time
6. Cookies
We use cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. You can control cookie settings through your browser preferences.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Trading history and performance data may be retained for analytical purposes in anonymized form. You can request deletion of your data at any time.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@winbee.io
- Support: support@winbee.io
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